Sales & Customer Service Co-ordinator

Established since 1996, Tutoring for Excellence is a business management system for tutors.

At present tutors and their customers engage throughout Sydney, Brisbane, Melbourne, Canberra, Adelaide, Wollongong and Auckland.
Tutoring for Excellence is experiencing ongoing growth with a continuous expanding range of service locations.

With this exciting growth, there are number of new positions in the company and we are currently recruiting for a casual Sales & Customer Service Co-ordinator to join our busy office based in Thirroul, Wollongong.

About the role

You will provide a high level of service and sales support to our existing and new customers.

You will report to the Sales and Admin Manager and be based out of our Thirroul office. Some of your duties and responsibilities would include:

  • Inbound & outbound sales calls
  • Support to students and tutors
  • Co-ordinating the screening and engagement of new tutors
  • Assisting management with the administration and delegation of daily tasks

The role is interesting, varied and at times demanding.

This is offered initially as a casual position, 2-3 days per week (Mon-Fri), with a view for a more permanent role in the future.


About you

To be successful in this role, you will be an individual that possesses a strong sales background and thrives on attention to detail.

The role requires clear and confident communication skills, an ability to manage others and a team focused attitude. It also demands a high level of organisation.

Ideal candidates would possess:

  • a tertiary level degree or diploma
  • experience working in a professional environment such as travel, recruitment, legal, education or similar
  • you may have run a small business
  • a strong background in telesales and customer service
  • confidence to handle a wide range of (phone and email) customer enquiries and issues

Application Closing Date: Friday 23 November 2018
Date of Commencement: Early January 2019

How to Apply:

Please email your resume and cover letter addressing skills and experience to:

Sara Druett –