Established since 1996, Tutoring For Excellence provides the administrative support to allow for the provision of one-on-one home tuition. Our areas of service includes Sydney, Brisbane, Melbourne, Canberra, Adelaide, Gold Coast, Wollongong and Auckland (NZ).
We are seeking a Sales & Administration Manager to join head office in Thirroul, NSW. The head office handles sales, support and billing administration for clients and tutoring contractors. Clients include individual parents, government agencies and business to business.
This is a varied role, managing a team of 7 part-time office sales/admin staff and reporting to company directors. The role also extends to supporting clients and tutors throughout Australia and New Zealand.
The role is initially for a 12 month contract to cover maternity leave. Depending on business growth, there may be opportunities to extend the role further.
The main responsibilities are:
Manage sales team including responding to client enquiries, allocation of tutors, monitoring sales, allocating staff duties and supplying management with regular reports
Coordinate, respond and allocate email responses that are directed to the Sales and Admin team
Manage recruitment team, workload and allocation of staffing to complete phone interviews
Screen, shortlist and phone interview tutor applicants
Provide support to the Accounts department by co-ordinating and managing invoicing
Develop and implement training programs including new staff inductions
Creating and maintaining the positive team culture of the office
All the other little tasks to get things done!
Essential skills and experience include:
Solid experience as an office manager or administrator
Excellent time management skills along with the ability to prioritise tasks and delegate appropriately
The ability to multi-task and manage conflicting and changing priorities
Strong organisational and planning skills
Excellent written and verbal communication skills
This is a diverse, enjoyable and challenging role. The successful candidate will be rewarded with a great team environment, opportunities to learn and develop, and will be genuinely supported and valued by the management team and the company as a whole.
How to Apply:
If you think that this sounds like you then please email your resume and cover letter addressing skills and experience to Sara Druett – sara.druett-AT-tutoringforexcellence.com.au
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